Customer Support
Context Help
If you get lost inside our Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A pop-up window will open. It includes elaborate information about all the operations that you can perform on the page in question. Each context menu opens on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a vast variety of video tutorials describing how to work with our hosting Control Panel. They're made for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can quickly get to know our hosting Control Panel by simply watching our step-by-step instructional video clips.
F.A.Q.
If you can't find the solution you searching for, examine our comprehensive Frequently Asked Questions section, which comprises questions asked by real clients and provides real solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's in order to encompass all the new additions and innovations related to our platform.
Ticketing System
If you still can't find the answer you searching for in the FAQ database either, you can contact our great team of tech support engineers available 24x7 and eager to assist you with any query. Each trouble ticket you open will be responded to within one hour (the average trouble ticket response time is approximately 20 mins), so you won't have to wait a long time to get an answer to your question.